Birds of a Feather – Cisco Unified Contact Center Express

On Wednesday (2008-06-25) I hosted a Birds of a Feather session for Cisco Unified Contact Center Express at Cisco Live. As a techie I have some products that I are close and dear to my heart… Coldfusion, MS SQL and Cisco Unified Contact Center Express aka CRS… I have a great and direct relationship with Cisco on this product. I was able to broadcast the session live around the world and at one point had over 80 people watching (+80 in the room). We used a product called www.ustream.tv and can check out the video on their at http://www.ustream.tv/recorded/511517, usteam.tv also allow users to chat so we had some questions come in via the web. We currently running version 7 of the product under Cisco EFT.. its a great build.

Happy Canada Day from Province of Prince Edward Island

So hanging with some friends in the Province of Prince Edward (PEI) and I belive I found a place more back in time then northern Cyprus.

Island of Prince Edward and Cyprus have a few things in common..

• Bright red mud, both Prince Edward Island and Cyprus have loads of it.. very good to grow stuff if you can add water.. Prince Edward Island has loads of water, cyprus does not. But I think they could make better use of the stuff.. This old ladys "yenges" found somthing to do with its abilty to stain anything.

• Slow internet everywhere, most people here can only get online via a dial up moden connection and most people dont have a mobile phone

• Wells, Power and Gas.. So just like cyprus their water comes from their own well (apart from their onces are full of water and are onces empty), power gets cut off a few days at a time and you buy your gas from the shops which are 30mins away (evey village in cyprus has its own shops).

• Döner kebab on everything, went to a pizza place and I could not belive it.. you can get Döner kebab on your PIZZA.. I dont know who brough Döner to the people of PEI, but you dont eat it on pizza.

Apart from that like to wish my Canadian family a happy Canada Day.

MobileMe "Works over the air. Changes are displayed immediately. Works with Mail, iCal, and Address Book on Mac. Works with Outlook on Windows."

Apple MobileMe, Who should wwcare? Microsoft or Google?

At $9.99 a year with 20GB of space.. and working on iPHONE, MAC and Windows PC... They are calling it Microsoft Exchange for everbody eles..

So you have the ME.COM in the internet and will connect to your PC, MAC, iPHONE, iPOD Touch.. you can also check it from any web connection in the world.

Its sort of Microsoft Mesh and Google Apps in one.

Can check it out www.me.com or www.mobileme.com

Watch a Demo at.. http://www.apple.com/mobileme/guidedtour/index.html?size=medium

Goofy Rif on Cisco BizWiseTV

Just come accross video that we did with Cisco last year, and I really need to learn to slow down when talking about tech, can check it out at BizWiseTV.

Clay Shirky

They cant shut me up. Cisco LIVE

What will Mr Kiamil be up to this year at Cisco Live 2008 Orlando, I have created at FriendFeed group thing (very techie I know) allow people to find each other.

• I will be up their for Contact Center Welcome keynote BRKCCT-1001, do some Q&A and other stuff

• I will be looking after the Cisco Unified Contact Center Express (CCX) section at the Contact Center Afternoon Reception (2:30 p.m. – 4:00 p.m June 23)

• I will be hosting the Birds of a Feather Session – Cisco Unified Contact Center Express - Session Id - BRKCCT-3440

"This valuable session provides a unique opportunity to have an informal, fun and friendly discussion with your fellow contact center peers worldwide and members of the Cisco team, including product management and development.

Moderated by Rif Kiamil, a user of Cisco Unified Contact Center Express for 7 years, and Cisco Product Manager, Terry McKeon, this is an effective way to find answers to your questions, share insights based on your real world experiences, and exchange best practices in a relaxed setting. There will be no powerpoint presentations—just interactive discussions. Lunch will be provided.
"

Ashwin Mathew with ColdFusion 8 AJAX at UG

Ashwin Mathew talking about ColdFusion 8 AJAX and how CF made data exchange EASY.

Recording of presentation can be viewed online, Two pics from his power point that i love



"enjoy the [cfcake], full of lots of delicious tags"


"controlling the devil"